1- No Salespeople– no upselling
At New Empire Design Center, it is never about the bottom line. Happy customers are our highest commission, and a “vision came true” is our most valuable recognition.

2- You will never feel rushed to make a decision.
Our current record for the longest client’s design consultation thus far is 6 hours in 1 visit.

3- Returns phone calls within less than 1 hour.
Promptly answering our clients is our way of showing respect to them. Whether you need to change your mind about something, or you want to ask about a detail, or inquire about a service; they are all important calls for us and we will attend to them within the hour.

4- Two Years labor warranty
The industry average is 1 year of labor warranty. We offer 2 years warranty to provide additional assurance about our craftmanship standards.

5- Money back for every late work.
This is a pretty unique guarantee in the remodeling industry. Because we care so much about your well being and our reputation, we want your journey with us seems like a breeze for you- hassle-free. We are so confident in our workflow and we believe you deserve a well-finished project that ends on time so you can start enjoying your life and loving your home again, if we don’t finish we say we would, then New Empire Design Center would pay you for every day beyond the agreed upon completion date.

Integrity
Doing the right thing even when no one is watching.
Our work is a reflection of who we are, doing it right everyday is the only way to be. We speak the truth, we put our heart and soul in every detail and above all we treat your home as ours.

Compassion
Putting ourselves in the shoes of the clients we serve
We understand how important your home is in your life, and how valuable your investment. Thus, we carefully listen to all your wishes to bring you the same vision you have in your mind to life and we value your investment and keep it within budget to spare you financial hardship. Your journey with us will feel like a breeze.

Creativity
Creating new possibilities by bringing the best out of our imagination
Nothing is inside the box when it comes to designing your kitchen or bathroom. We carefully decode your design style, then we bring our options to the table and through organic collaboration and open mind thinking, creativity will find expression.

Execution
We do what we say with your details in mind and your best interest in heart
We are equipped with the best project management tools in the market and a stellar team of professionals who can troubleshoot the toughest challenges, which leads to a seamless execution. Despite the notorious reputation of remodeling projects being a pain, with us it feels like a breeze.

Community 
Every home we serve has a story that takes part in our story
Our clients quickly become members of our tribe. We stay connected and we care about each other. We build meaningful relationships with our clients that will serve as stepping stones for building our larger community of proud homeowners enjoying life through their newly remodeled homes.

Stop hating what your home looks like, worried about how much it will cost to renovate, and instead live in a home you love and inspires you to live with joy.